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Returns & Exchanges
We're bummed if you're not 100% satisfied with the items you received, and we gladly accept returns within 30 days of receipt for most items in new condition.
1. Please contact Customer Service on our site, indicating the item(s) you would like to return and the reason. We will get back to you within 24 hours. Your patience will be highly appreciated.
2. After receiving return instructions from us, please package up the item(s) to be returned with the original packing.
3. Drop off your package at the local post office.
4. Most returns are processed after we receive your package. We'll issue the refund if we are not otherwise informed to refund to your payment account in advance.Once your refund has been issued, you will receive a confirmation email.
1. You have 30 days to decide if an item is right for you, if you would like to return or exchange the item please contact us within 30 days of delivery.
2. Returned items must be in their unused condition with the original packing. We do not accept a returned item that has been worn, damaged, washed, or altered in any way.
3. We do not accept returned items that have been sent back without proper returns requests.
4.The refund will be returned to paypal in the same way, do not worry, we will not let the customer have any loss.
Note: Please contact our service personnel for the return address. The service personnel will inform you of the specific return address.
Note: Due to some special circumstances，there will be delay in the return process. Please be patient and we apologize for the inconvenience.